Elon Musk, the CEO of Tesla, recently gave a lengthy explanation about the reason as to what is causing the delayed Model 3 car delivery.
According to Forbes, a customer complained last Monday about not receiving their Model 3 car despite their early reservation. In Musk's explanation, he said that the cause of delay was the extreme shortage of car carrier trailers. On Twitter, he replied, "Apologies, we are upgrading our logistics system, but running into an extreme shortage of car carrier trailers. We started building our own car carriers this weekend to alleviate the load."
The name of the customer is Chris Barker, who posted on social media saying he had a lease of Model S for two years from 2016. Along with it is Barker's day one reservation of M3 AWD, which he placed from the end of June. However, he has not received anything until now and the lease in one week. One issue cited by the customer is when others are getting the M3 AWD before him. He has not heard any from Tesla as well and it was a good thing, at some point, that Musk noticed and replied to his tweet.
Tesla has rapidly ramped up the production cadence of the Model 3. Since the year started, the car manufacturer has 10,000 cars during the first three months of the year. The reached over 30,000 in the last quarter and they expect to make more than 50,000 by the end of September.
Elon Musk on Model 3 production
Earlier this month, Elon Musk told Tesla Employees through a letter how they're about to have an amazing quarter in the history. Tesla was set to build and deliver twice as many cars as they delivered last quarter. But unfortunately, the model 3 production surge and it was followed by the next big challenge for the company: car delivery.
Last September 17, another customer named Megan Gale wrote on Twitter and complained. Gale cited she was told that she'll be getting her delivery on the 8th, then the 15, then the 20th, then the 22nd, and so on. Therefore, the delivery has been indefinitely delayed and she demanded Musk to make these things right.
The 47-year-old CEO admitted Tesla is experiencing a "delivery logistics hell." Still, Musk emphasized they are making a rapid progress and he believes everything will be solved soon. According to the earlier mentioned source, the possible next problem Tesla will face after resolving the delivery issues is sustaining the all the vehicles that have been delivered.
