Google's vice president for search, Prabhakar Raghavan, requested employees via email on Wednesday to help the company in ensuring that its new ChatGPT competitor provides accurate responses.
According to CNBC, the email contained a link to a dos and don'ts page with instructions on how staff should correct their responses during internal Bard testing.
The document states: "Bard learns best by example, so taking the time to rewrite a response thoughtfully will go a long way in helping us to improve the mode."
Employees are encouraged to redo their responses on issues they fully comprehend.
Also on Wednesday, CEO Sundar Pichai requested that staff devote two to four hours to Bard, recognizing that "this will be a lengthy journey for everyone, across the field."
Raghavan shared this idea.
"This is exciting technology but still in its early days," Raghavan wrote. "We feel a great responsibility to get it right, and your participation in the dogfood will help accelerate the model's training and test its load capacity (Not to mention, trying out Bard is actually quite fun!)."
Google introduced its conversation technology last week, but a sequence of blunders surrounding the introduction caused the company's stock price to drop by over 9%. Employees slammed Pichai for the blunders, describing the deployment as "rushed," "botched" and "comically short-sighted."
In an effort to rectify the AI's errors, executives rely on human understanding. Google provides advice at the top of the dos and don'ts section regarding what to consider "before teaching Bard."
Google advises its staff to maintain comments "polite, casual, and approachable" under "Do's." Additionally, they must be written in the first person and retain a "neutral tone."
Employees are instructed not to stereotype and to "avoid making assumptions based on race, nationality, gender, age, religion, sexual orientation, political ideology, location, or other comparable categories."
Also, the document states, "do not describe Bard as a person, imply emotion, or assert that he has human-like experiences."
Google then instructs employees to "thumbs down" answers that include "legal, medical, or financial advice" or are hostile and aggressive.
"Don't try to re-write it; our team will take it from there," the document says.
To encourage employees within his firm to test Bard and provide feedback, Raghavan stated that contributors will receive a "Moma badge" that will be shown on their employee profiles. He stated that Google will invite the top 10 contributors to rewrites from Raghavan's Knowledge and Information group to a listening session.
There, they can live-share their feedback with Raghavan and other Bard developers.
