In a move that has taken many by surprise, X, formerly known as Twitter, has introduced audio and video calling features to its platform. This ambitious step is part of the company's broader strategy to transform X into a "super app." The latest update, now available on the App Store, brings this feature to the forefront, allowing users to make and receive calls directly through the X app.
The new calling feature is integrated into the platform's direct messaging system, operating similarly to other popular apps like WhatsApp and Instagram. Thanks to its integration with the iOS CallKit API, incoming calls will display on the Lock Screen, mimicking the appearance of a regular phone call. However, this addition has not been universally welcomed. Many users, who utilize X to engage with strangers or larger audiences, have expressed concerns about receiving unsolicited calls. Recognizing these concerns, X has incorporated settings that allow users to control who can call them. Users can choose to receive calls from those in their address book, accounts they follow, or only from verified users. For those who wish to opt out entirely, the feature can be disabled in the settings.
Engadget reports that upon opening the X app, some users are immediately greeted with a prompt announcing the arrival of the audio and video calling feature. The prompt also provides instructions on how to adjust settings related to the feature. Given X's past challenges in ensuring a safe environment for its users, especially minority communities, the apprehension surrounding this new feature is understandable. The platform's history of dealing with harassment and trolling raises questions about the potential misuse of the calling feature.
Furthermore, the decision to enable the feature by default has been met with criticism. Many believe that users should have been given the choice to activate it, rather than having to opt out. There are concerns that some users might remain unaware of the feature until they receive a call, potentially from a troll or harasser.
In addition to the calling feature, X has been in the news for its experimental approach to monetization. The company recently announced its intention to charge users $1 annually for accessing basic features, such as posting and replying. This change is currently being tested with new accounts in New Zealand and the Philippines. X's owner, Elon Musk, has previously hinted at the possibility of introducing a paywall, a move that would go beyond merely charging for select features.
While X's evolution under Musk's leadership has seen the introduction of several new features, the reception has been mixed. As the platform continues to grow and change, it remains to be seen how these developments will impact its user base and overall reputation in the social media landscape.
