Samsung recently held its Unpacked event and showcased its latest products in the market. It includes the Galaxy S20 series, Galaxy Buds Plus, And galaxy Z Flip. However, it appears that Samsung made a massive mistake recently when it accidentally sent odd notifications to some Galaxy phone owners.
Mysterious Notification
Several Samsung Galaxy smartphone owners were baffled when they recently received a notification from the Find My Mobile service last Thursday. The service sent the number '1' to some users, which could be just the company supposedly making an internal test. The mistake was confirmed by the South Korean tech giant's Twitter account.
According to the account, the notification was accidentally sent to some users. It also clarified that the mistake would not have any impact on the smartphones that received it. The odd notification triggered confusion among some Galaxy users. Others shared their worry on Twitter, who initially thought their smartphones were hacked.
Samsung also clarified that the notification was only sent to a limited number of Samsung Galaxy device owners. However, it appeared that the notification was not limited to a certain model or to a particular country. Some users in Singapore, New Zealand, South America, and Canada also reported receiving the odd notification from the Samsung service.
The Find My Device service of the South Korean tech and electronics giant enables users of Samsung devices to locate or lock their Samsung devices in a remote way. It also allows users to delete local data, backup date saved on the Samsung Cloud, and even restrict access to Samsung Pay. This could be one of the reasons why some owners of Samsung Galaxy devices freaked out when they received the odd notification.
Other Similar Instances
The recent incident is not an exclusive case of a notification error because of the company's internal testing. It can be recalled that in Nov. 2019, several smartphone owners claimed that their family and friends received text messages allegedly from them. The owners, however, swore that they did not send the message.
It turned out that it was a bug that caused the confusion. The said bug was the product of a maintenance update that Samsung rolled out that affected the messaging platforms utilized by various carriers. Some users claimed that the messages were originally sent during Valentine's Day but were received only in Nov. 2019.
Aside from Samsung, OnePlus also had a similar incident last year. The Chinese company unintentionally sent OnePlus owners with a text containing Chinese characters. It appeared that it was the result of a failed internal test for the company's software update.
