Ford started delivering the 2021 Mustang Mach-E in December and the automaker said more units of the all-electric SUV will be rolled out in the first months of the new year. However, the promised movement could see a delay if only to ensure that the EVs customers will receive are of top quality.
Ford confirmed that the latest Mustang version will not arrive as scheduled for those who preordered the EV in North America. The company reached out to these customers through email and they were informed that the delay could extend up to eight weeks but the automaker committed to cut down on the waiting time.
In a statement, Ford said the delivery was due to the additional quality reviews to be conducted on the completed Mustang Mach-E units. By implementing the extra quality checks, the automaker assured that the EVs to be shipped out will be in top condition.
"As part of our commitment to delivering high-quality vehicles, we are conducting additional quality checks on several hundred Mustang Mach-E models built before dealer shipments started last month. We want to ensure they meet the quality our customers expect and deserve," the Detroit Free Press reported the company's statement as saying.
As mentioned, Ford has vowed to speed up the final phase of the work before the Mustang Mach-Es are cleared to be shipped out. But the company also made clear that the still raging COVID-19 pandemic could pose a problem in transporting the vehicles.
The new Mustangs are being assembled in Mexico and as noted by the same report, the completed units will not be shipped to dealerships. Instead, the vehicles will be delivered to buyers in the United States and Canada.
Ford did not make clear what prompted the quality reviews on the Mustang Mach-E but the recent statement from Darren Palmer, the executive in charge of the automaker's EV push, should be a solid hint. Palmer made a promise recently that the electric SUV when delivered will be free from quality issues.
The Ford executive called attention to the quality problems that plagued the EVs shipped out by Tesla and Palmer assured that the same will not be seen with the all-electric Mustang rollout.
According to Electrek, it's easy to see that Ford intends to follow through on the words muttered by its top executive. The automaker scored a rival for not showing due care on product quality so it is only making sure that the mistake will not be repeated.
Also, Ford is working hard to make a good first impression with the 2021 Mustang Mach-E, which by the way has been garnering rave reviews, so a little delay on delivery should not be too much of a harm.
