Microsoft has repeatedly issued advisories over the past months before it finally stops releasing an update on Windows 7 computer operating system. The Redmond-based tech giant rolled out update KB4534310 on Jan. 15, 2020. But, it appears that a sneaky bug was able to make its way to the system through the update.
As a result, several users reported that the final update has a bug that replaces the desktop background with a black screen. Users shared their complaints on online forums and sites like Microsoft support forum and Reddit, among others. Based on the complaint, it appears that users can return the background.
However, when the PC reboots, the black background returns. The KB4534310 was supposedly the final public security update of Microsoft for Windows 7. It left the company with no other choice but to release a fix.
Initially, there were whispers online that the bug is due to the activation server of the company reading that the user is using an illegal key or that the Windows 7 device is not activated. It is worth mentioning that before, users who have not yet activated their OS were not able to change the desktop background.
At first, Microsoft said that only those with an Extended Security Update for on-premise versions of the computer operating system could receive the fix. However, the next day, the Redmond-based tech giant announced that it would roll out the fix in an upcoming update available to all users. It could mean that Windows 7 support is not yet ready at this point.
The official update support page of Microsoft now states that "We are working on a resolution and will provide an update in an upcoming release, which will be released to all customers running Windows 7 and Windows Server 2008 R2 SP1." at the moment, while the official update that would fix the issue is not yet available Microsoft recommends doing some tricks on the PC to resolve the issue.
Users should set the custom image to any other option except Stretch. They could set it to Fit, Tile, Center, or Fill. Also, Microsoft says that when selecting a custom wallpaper, users should make sure that it matches the resolution of their desktop.
Microsoft had already put an end to its extended support on Windows 7 a couple of weeks ago. It is just interesting that the Redmond-based tech giant is going to release another update to fix the issue that was caused by its 'final update.'
