Last month, Samsung released a software update to fix the camera issues of the Galaxy S20 Ultra. However, it looks like the Samsung community forums are raising concerns on the globally released variant of the Galaxy S20 Ultra, which is either overheating or still has an issue with autofocus.
A Twitter user named Pegasaie recently shared a video showing that Exynos-powered Samsung Galaxy S2o Ultra is having a hard time trying to achieve a focus lock on its subject. The user also said that apart from the autofocus issue, the phone easily overheats because of poor battery life. Additionally, Android Authority recently reported that a thread on Samsung forums shows similar concerns raised by Samsung galaxy S20, S20 Plus, and Galaxy S20 Ultra users.
In terms of the overheating issue, some Exynos-powered Samsung Galaxy S20 users complained that their phones quickly get extremely hot even on regular use. It can be recalled that between 2014 and 2015, some Qualcomm Snapdragon 808 and 810 chipsets have notorious heat issues. The overly hot mobile could also explain the battery life qualms of the S20 Ultra.
Other users are still complaining about the autofocus issue on the camera of the Exynos S20 Ultra. Although the recent software update fixed the issue partially, there are still some users who claim that the issue is still there. It is worth noting, however, that the current issues on Exynos S20 Ultra are not at all Samsung's direct fault.
Rather, these are caused by several software updates that were rolled out for the Exynos-powered model. Android Authority said in a recent report that while the company released an update several days earlier in trying to fix the auto-focus issue for some of its S20 Ultra models, the autofocus is still a little bit slow and the latest build tends to over sharpen the image.
Samsung is considering using the under-screen camera technology on the Galaxy S21 first, and is evaluating the feasibility of the technology. — Ice universe (@UniverseIce) April 9, 2020
The South Korean tech giant earlier received criticisms for the performance gap between the Exynos-powered and Snapdragon-powered Samsung Galaxy S20 Ultra models. Earlier, there's an ongoing online petition; some users were campaigning to air out their frustrations. Samsung, however, says that both the Exynos and the Qualcomm Snapdragon models of the Galaxy S20 Ultra pass through the same level of rigorous and strict real-life testing standards.
Samsung has not yet addressed the current issue of the Samsung Galaxy S20 Ultra. But, considering that the model retails at $1,400, the South Korean tech giant has to act and fast if it still wants to attract consumers to purchase its ultra-premium mobile device.
